Bertao Real Estate Group

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We were impressed

Dear Augie and Calla: 

I want to again thank you both for the way you handled the recent sale of the property on Paullus Drive for my client, Ready Mortgage Partnership #837. 

I have been involved in many real estate transactions over many years both as a lawyer and also as a licensed broker myself and also as a principal in buying and selling property. Rarely have I had the pleasure of receiving real estate brokerage service as consistently helpful and professional and reliable as that provided by the two of you in connection with this transaction. 

As you know, the general partner of my client was thrust into the position of foreclosing upon and then winding up the construction and then selling the house when her husband died. Since neither she nor I live anywhere near Hollister, we both had to rely upon the two of you to help not only with the usual broker duties but also with the many things that were outside the usual scope of broker involvement. We were impressed with the way you anticipated and then fully met all of our needs under these difficult circumstances and were always so pleasant to deal with in the process. 

Please feel free to share this letter with others and use it in any advertising you may wish to do. I will also be more than happy to speak with anyone on your behalf as a reference.

I hope that I will have some occasion to be in the Hollister area and have the pleasure of meeting you both in person at some point. Similarly, I hope we can get together if you ever get up to the Walnut Creek area.

Thanks again.

Sincerely,

William Bruegmann

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Augie went beyond expectations 

We would like to take this opportunity to express our appreciation to Augie for the excellent job he did in representing us as buyers. We are very happy about our new home in Hollister as well as the whole process of searching and purchasing this home with the help from Augie and his wife Calla also offer us invaluable advices. He was thoroughly professional and diligent throughout the entire process. We always felt well informed and that our interests were being advocated. Augie went beyond expectations. We usually only are available during the lunch break time and after-work hours.

Augie always finds ways to accommodate us. One example is about post-sell service. One week after move-in, when heard that we were still figuring out how to operate some fancy lights and appliances, he immediately volunteered to help (and he did come to our home!!).

Augie, thank you for all the hard work and excellent job you did on our behalf. Surely there are many good realtors in Hollister, but we really feel lucky to have work with you. We will, of course, recommend you to anyone we know who may want to buy/sell a home in Hollister. We will tell them, You cannot go wrong by selecting this team of Augie & Calla

- The Wang Family

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Calla & Augie Were Both Very Helpful 

Calla and Augie were both very helpful and understanding. We are first time homebuyers with NO knowledge of the process. Calla and Augie explained everything and walked us through step by step. They also made themselves available to us.

- Nancy and Rommel Abellera

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Things Were Taken Care Of Quickly 

We were in a big hurry since we needed to move out of state for my husband's work. Things were taken care of quickly and in a professional manner. Your kindness was also appreciated.

- Mary Smith

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We are deeply grateful

We are deeply grateful for the help Calla & Augie provided us! They were wonderful to work with!!

- The Sandoval Family

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We couldn't have done it without you! 

Thank you so much for all that you did for us in the purchase of our new home. You went above and beyond to get this done. Also thank you for your patience with us newbies to the market. We couldn't have done it without you!

- Ruth and Napoleon

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We Give Your Performance An A!

We give your performance an A! You were incredibly easy to work with! You got the results we asked for-thanks! Plus, you did many nice 'extras' that we didn't ask for-thanks again!

- Sandy and Frank Espinosa

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You Have Served Us Well!!! 

We appreciated your patience in dealing with two different personalities (my husband and myself). You persisted in marketing our home, even when it was temporarily suspended from multiple listing. Your verbal support, also followed up by actions, provided us with comps of other properties in our area that had recently sold. You were honest and forthright, using a gentle approach. You kept us abreast of our competition, focusing on our unique circumstances. Thank you for being there for us, really hearing us, giving us time and always responding even when our listing was temporarily suspended. You have served us well!!!

- Duane R. and Jean A. Salvino

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You Were A Pleasure To Work With 

You were a pleasure to work with. You were quick to return calls and did what you said you were going to do. You both were very available whenever you were needed. Augie, we especially like the fact that you didn't try to 'sell' us. You would show us a house, you were there if we had any questions, but you weren't pushy to get the 'deal done'. You both put up with our crazy schedule and kids, which meant a lot to us. I think we are going to enjoy living in Hollister, and making this house our home. Thank you for helping us find it.

- Will and Brylene Bouch

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You Were So Kind and Patient With Us

Calla was so good at returning calls. It really helped us when you took the time to explain everything thoroughly, and you were so kind and patient with us, especially since this was our first experience selling a home.

- Bonnie and Manny Raminez

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